FAQ

INTACT. simplifies travel with a built-in scale, TSA-approved lock, and durable high-quality strap designed for fellow travelers. It helps you prepare confidently, avoid overweight fees, and keep your luggage organized and identifiable throughout your journey.

Yes, the adjustable strap can extend from 100-200cm. This fits most carry-on and checked in luggage. The strap can be wrapped around your luggage horizontally or vertically, depending on your personal preference.

Press the on button on the digital scale. Pull the tag attached on the scale upwards, lifting the luggage. The tension created as you pull will show the weight of your luggage on the LCD display. The weight can be displayed in lb or kg, depending on your preference.

Yes, it meets TSA standards for travel to and from the USA and other major airports.

Please note:
TSA agents and authorised airport security officers can open TSA-approved locks at any time using their master keys during routine inspections. This is standard airport procedure and does not indicate a defect with the product. After inspection, agents may or may not reattach the strap depending on their workflow.

Around 12 months of normal usage. Batteries are already included in the purchase.

Yes, within 30 days in original packaging for full refund. Please read our Returns and Refund Policy for more information.