Refund policy

Thank you for shopping with INTACT.

We want you to feel confident with every purchase. If something isn’t right, we’re here to help.

Returns

We accept returns within 30 days of delivery.

To be eligible for a return, your item must be:

If the item shows signs of wear, damage, or alteration, we may not be able to approve the return.

Customers are responsible for the cost of return shipping unless the product arrives damaged or incorrect.

We recommend using a tracked shipping service to ensure your return reaches us safely.

For hygiene and safety reasons, we cannot accept returns for:

Once your return is received and inspected, you’ll receive an email notification.

If approved, your refund will be processed to your original payment method within 3–7 business days.

Shipping fees (if applicable) are non-refundable.

We currently do not offer direct exchanges.
If you need a different item, please return your original product and place a new order.

If your item arrives damaged, faulty, or incorrect, contact us within 7 days with photos and your order number.

We will replace your item at no cost.

Email us at: INTACTgears@gmail.com

Include:

Our team will reply within 48 hours with return instructions.

For any questions, reach out anytime via INTACTgears@gmail.com